Your scores

Retake assessment

Retake assessment

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B

Basic:
0 to 50

I

Intermediate:
51 to 80

A

Advanced:
81 to 100

Policy

B

What’s going well

What can be improved

Customer initiation of returns

A

Customer initiation of
returns

A

What’s going well

What can be improved

In-warding process

I

What’s going well

What can be improved

Testing and grading

I

What’s going well

What can be improved

Disposition

A

What’s going well

What can be improved

Operational efficiency

B

What’s going well

What can be improved

Reporting

B

What’s going well

What can be improved