An integrated Transport Management System (TMS) for the reverse supply chain ensures you never lose sight of items pending pickup or in transit — real-time tracking, auto 3PL assignment, trip management and a driver app for on-the-ground execution.
From pending pickup to warehouse receipt — every item tracked, every trip managed, every delay flagged automatically.
Real-time view of all items pending pickup — status, location and assigned logistics partner visible at all times across your entire returns network. This eliminates the "where is my return?" problem for both customers and operations teams.
Automatically assign the right 3PL partner based on defined rules — geography, item type, SLA, and cost — eliminating manual logistics coordination entirely.
Create, assign and track pickup trips with full in-transit visibility — from trip dispatch to warehouse receipt — to optimize trip planning and reduce collection lead time.
Drivers execute assigned pickup tasks from a mobile app — including asset inspection at point of collection, condition capture, and real-time status updates.
Track every return item's in-transit status in real time — from the moment it's collected to warehouse receipt. No black holes in your logistics pipeline.
Integrates with RIA for post-initiation pickup scheduling and with RIMS for warehouse inbound visibility — creating a fully connected returns logistics flow.
Blubirch Transport Management System (TMS) is an integrated logistics management module providing real-time visibility of all return items pending pickup or in transit — with auto Third-Party Logistics (3PL) assignment, trip creation and tracking, a driver mobile app for onsite inspection and in-transit status monitoring.
TMS auto-assigns the appropriate 3PL logistics vendor for each pickup based on defined rules — geography, item type, Service Level Agreement (SLA) requirements, or preferred partner. This eliminates manual logistics coordination and ensures consistent vendor selection.
The TMS driver app enables drivers to view and execute assigned pickup tasks, perform asset inspection at the point of collection, capture condition photos and update pickup status in real time — providing item-level visibility from the moment of collection.
TMS integrates with Blubirch Returns Initiation Automation (RIA) for pickup scheduling after return initiation and with Blubirch Returns Inventory Management System (RIMS) for inbound shipment visibility at the warehouse — creating end-to-end visibility from return request to warehouse receipt.
Yes. TMS provides real-time in-transit status tracking for all return items — from pickup confirmation through delivery at the return centre. Brands have full visibility of every item in the returns logistics network at any time.
Yes. TMS supports customer doorstep pickups, channel partner and dealer collections and bulk B2B pickups — all managed through the same trip creation and tracking interface.
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See how TMS eliminates blind spots in your returns pickup and transit operations.
